Privacy Policy
Effective Date: 12/02/2026
Embrace Orthodontics respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or contact us online.
Who We Are
Embrace Orthodontics provides specialist orthodontic care across Invercargill, Queenstown and Gore.
If you have any questions about this Privacy Policy or how we manage your information, please contact us at:
Email: reception@embraceortho.co.nz
Phone: (03) 218 9970
What Information We Collect
When you use our website, we may collect:
Information You Provide Directly
- Your name
- Email address
- Phone number
- Any details submitted through contact forms
- Information provided when booking appointments online
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Pages visited
- Time spent on our site
- Referral sources
- This information helps us improve our website and user experience.
How We Use Your Information
We use the information collected to:
- Respond to enquiries
- Process appointment requests
- Provide information about our services
- Improve our website and communication
- Meet our legal and regulatory obligations
We will not sell or rent your personal information to third parties.
Health Information
If you provide personal health information through our website, this information will be handled with strict confidentiality in accordance with the Privacy Act 2020 and the Health Information Privacy Code 2020.
Health information is only used for purposes directly related to your care.
Cookies and Website Tracking
Our website may use cookies to:
- Improve website functionality
- Analyse traffic and user behaviour
- Support website security
You can adjust your browser settings to disable cookies if you prefer.
We may use third-party services such as Google Analytics to understand website performance. These services collect anonymised data and do not identify individual users.
How We Store and Protect Your Information
We take reasonable steps to protect your information from unauthorised access, misuse or disclosure. This includes secure systems, password protection and restricted access to authorised staff only.
Information submitted through our website is stored securely and retained only as long as necessary.
Sharing of Information
We may share your information with:
- Our authorised staff
- Service providers who support our website and IT systems
- Regulatory authorities if required by law
We will only share information when necessary and appropriate.
Your Rights
Under New Zealand privacy law, you have the right to:
- Request access to your personal information
- Request correction of your personal information
- Ask how your information is being used
To request access or correction, please contact us using the details above.
External Links
Our website may contain links to external websites. Embrace Orthodontics is not responsible for the privacy practices of those websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.